With our Merchant Referral Program, your customers will receive preferred pricing with no hidden fees or added costs, unparalleled customer service and best-in-class payment processing solutions.
Receive a dedicated SPG Payments sales representative to sign referrals, provide marketing collateral, consult on driving referral business, resolve merchant issues and attend branch meetings.
Be supported by a merchant services team whose primary responsibility is working with bank regions and branches to grow the program and serve as escalation point for unresolved issues.
Receive general and/or industry-specific marketing collateral to provide a program overview, explain the program benefits, products/services available and more
HOW DOES THE PROGRAM WORK?
1. Identify Prospective Customers (any B2C or B2B customer that accepts credit cards is a potential candidate for the program).
2. The lead is passed to SPG Payments for initial underwriting review of the potential merchant.
3. A SPG Payments representative either approves or declines the merchant.
4. Our joint customer is set up for merchant processing by SPG Payments.
1. Introduce the Program
Provide a high-level overview of the program for prospective customers and use marketing collateral to solidify the message.
2. Pre-Qualify the Referral
Ask the customer a few simple questions to speed up the signing process for the SPG Payments sales team. You will be asked to provide the answers to these questions in the next step of the process.
3. Submit the Lead
Submit the information through our easy-to-use referral site.